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Tovala Most Frequently Asked Questions
About Tovala
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What is Tovala?
How is Tovala different from other meal kits?
How does Tovala work?
How much does Tovala cost?
Tovala Meals
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Where do I order Tovala Meals?
How much do Tovala Meals Cost?
What are the Tovala Meal Plan options?
How many people does each Tovala Meal feed?
Can I cook more than one Tovala Meal at once?
Can I cook two different Tovala Meals at once?
How long do your meals stay fresh?
Can I skip a week? How easy is it to cancel my meal plan?
Do you have meal plans that cater to my specific diet?
I have a serious allergy. Are your meals right for me?
Where can I find nutrition info for your meals?
Can I cook the Tovala Meals in my own convection oven at home?
Can I customize my meal selections?
What if I'm not happy with my meals?
How are Tovala Meals packaged?
Is your meal packaging recyclable?
Tovala Smart Oven
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How much does a Tovala Smart Oven Cost?
How does the Tovala Smart Oven work with Tovala Meals?
Will my Tovala Meals cook the same in either Tovala Smart Oven?
Can I cook my own food in the Tovala Smart Oven?
Can my Tovala Smart Oven replace other countertop appliances?
Why do I need the Tovala App?
Do I need a smartphone to be able to use my oven?
What are the Tovala Smart Oven's specs and dimensions?
What’s your return policy?
What’s the oven’s warranty?
How do I set up my Tovala Smart Oven?
Can you help me connect my Tovala Smart Oven to WiFi?
How do I clean my Tovala Oven?
What are Scannable Groceries?
Where do you recommend I put my oven?
What else does the oven do?
What if I don’t have WiFi?
How much do the Tovala ovens weigh?
How much power do the Tovala ovens consume?
Shipping & Delivery
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When will my Tovala Smart Oven be delivered?
When will I receive my first meal delivery?
When during the week do Tovala Meal orders need to be placed?
Do you ship to my area?
When do Tovala Meals get delivered every week?
Am I able to change my delivery day?
What if I need to pause or cancel my Tovala Meal plan?
What do I do if my Meals encounter a delivery delay?
Food & Facility Safety
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How do you keep your food and shipping facilities safe?
How do I know the food I’m eating is safely sourced?
How do you handle recalls?
What do you do to ensure Tovala Meals arrive safely and don’t spoil upon arrival?
What is a safe internal temperature to cook meats, poultry and fish?
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